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ServiceNow is seeking an Enterprise Account Executive for the Transportation & Real Estate vertical, based in Tokyo. In this role, you will drive new business sales revenue through a SaaS license model, leveraging account planning, territory planning, prospect research, and field-based sales activities within a defined set of prospects and verticals.
Key responsibilities include:
- Developing relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product lines
- Overseeing client relationship mapping and orchestrating account strategy while leading a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, Marketing)
- Serving as a trusted advisor to customers by understanding their business needs and advising on how ServiceNow can support their IT roadmap
- Identifying and bringing in the right specialist and support resources at the right time in the sales cycle
ServiceNow is the AI control tower for business reinvention, with an AI platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500, helping organizations work smarter, faster, and better. You'll be part of an AI-native culture where technology and talent drive transformation.
The role requires up to 50% travel. ServiceNow offers flexible work personas depending on the nature of work and assigned location.
REQUIREMENTS:
- 10+ years of sales experience within software or solutions sales organizations
- Proven experience establishing trusted relationships with current and prospective clients and cross-functional teams
- Track record of producing new business, negotiating deals, and maintaining healthy C-level relationships
- Demonstrated experience achieving sales targets
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Ability to understand the bigger picture and ServiceNow's IT strategy
- Experience promoting a customer success focus in a "win as a team" environment
- Willingness to travel up to 50%
