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Anthropic is seeking a Solution Architect for its Applied AI team in Mumbai to serve as a pre-sales technical advisor for enterprise customers across India and the Asia-Pacific region. In this role, you will be the trusted technical expert helping large enterprises understand Claude's capabilities and architect innovative LLM solutions that address complex business challenges.
You will partner closely with account executives, sales, product, and engineering teams to guide customers through their Claude adoption journey—from initial technical discovery and evaluation through successful deployment. Your responsibilities include translating customer requirements into technical solutions, serving as the primary technical advisor throughout the sales and implementation cycle, and coordinating internally across multiple teams to drive customer success.
Key responsibilities include: partnering with sales to understand customer requirements and ensure alignment between business objectives and technical implementation; serving as the primary technical advisor for enterprise customers from discovery through deployment; supporting customers building with both the Claude API and Claude for Work; creating and delivering compelling technical content tailored to different audiences (from engineering deep dives to executive business-value conversations); guiding technical architecture decisions and integration strategies; helping customers develop evaluation frameworks to measure Claude's performance; identifying common integration patterns and contributing insights to product and engineering teams; occasional travel within India and APAC for customer workshops and relationship building; maintaining strong knowledge of LLM capabilities and implementation patterns; and collaborating across time zones with global teams.
You should have 10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager. Experience working with enterprise customers in India or APAC, navigating complex buying cycles with multiple stakeholders, is essential. You need exceptional ability to communicate technical concepts to diverse stakeholders including C-suite executives, engineering teams, and IT leaders. Strong technical communication skills, experience designing scalable cloud architectures and integrating with enterprise systems, and comfort with Python are required. Familiarity with LLM frameworks and tools or a background in machine learning or data science is preferred. You should be excited about cross-organizational collaboration, teaching and mentoring, and advancing safe AI systems.
