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Software Engineer II, Channels

Braze - Austin, TX, United States - Hybrid - posted 2026-09-01

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Salary: USD 104,400 - 196,364 / annual

Braze is seeking a Software Engineer II to join the SMS and Channels team, which owns the SMS and RCS messaging channels within the Braze customer engagement platform. The team is responsible for the full lifecycle of these channels—from message composition and sending to response handling and analytics—as well as supporting services for Chat messaging, including click tracking and link shortening infrastructure. In this role, you will ship high-value fullstack features rapidly while driving initiatives from concept through delivery. You'll take ownership of key technical areas, solve open-ended distributed systems problems, and help maintain platform reliability as traffic scales. The position requires strong collaboration across engineering teams and functions, clear communication with peers and leadership, and a continuous learning mindset. You bring 5+ years of full-stack development experience, with demonstrated expertise building distributed systems at scale. You have a solid foundation in distributed systems theory, data structures, and algorithms. You're a self-starter with excellent communication and organizational skills, comfortable working in team environments and taking on ambiguous problems. Bonus qualifications include professional experience with Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, React, TypeScript, or agile development processes. Braze is the leading customer engagement platform empowering brands to deliver exceptional customer experiences. The company operates a hybrid work model and offers comprehensive benefits including competitive compensation with equity (RSUs), flexible PTO, medical/dental/vision coverage, parental leave, professional development support, and a collaborative, transparent culture recognized as a Great Place to Work.

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