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Suno is the fastest-growing consumer entertainment company and leader in AI music, backed by top-tier investors including Bond Capital, Menlo Ventures, Lightspeed, and NVIDIA Ventures. The company is building a creative platform where anyone—from grandmothers to Grammy winners—can make music and express themselves.
You'll be the voice of Suno across social platforms (TikTok, Instagram, X, YouTube, Reddit, Discord), serving as the connective tissue between fans, creators, and the brand. Reporting to the Director of Social Media, you'll own day-to-day community engagement, responding to comments, DMs, and mentions with a distinctly Suno voice that feels human, witty, and on-brand.
Key responsibilities include: building genuine relationships with creators and superfans; spotting cultural moments and memes in real time to capitalize on them; moderating community spaces with care and good judgment; acting as the first line of listening for sentiment, emerging themes, and potential issues; driving a proactive social listening practice across owned and broader platforms; translating insights into actionable content ideas, talking points, product feedback, and creator outreach; partnering with the Director on community strategy and content planning; collaborating cross-functionally with Brand, Content, Product Marketing, Support, and Trust & Safety; developing community rituals like weekly highlights and creator spotlights; maintaining response guidelines and tone documentation; reporting on community health metrics; and championing creators and fans internally.
You'll need 2+ years of community management or social media experience, ideally at a consumer tech company, music/entertainment brand, or creator platform. You have a strong, distinctive writing voice that matches brand tone while sounding authentically human. You're deeply fluent in internet and platform culture—understanding TikTok, Instagram, X, YouTube, Discord, and Reddit intuitively. You love music and creativity, understand why Suno matters to people, and are excited to build community around music creation. You demonstrate excellent judgment and emotional intelligence in sensitive or high-visibility moments, know when to engage/listen/escalate, and have experience moderating online communities with grace and confidence.
