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ApplyBoard is hiring a Slate Administrator to own the configuration, data integrity, integrations, communications delivery, security, and operational health of the Slate platform—the core system that manages the international student application journey from first inquiry through enrollment.
This is a technical individual contributor role with no direct reports. You will write SQL queries, build source formats, maintain the Slate rules engine, and own the bidirectional integration between Slate and Ellucian Colleague.
Key Responsibilities:
Platform Configuration & Ownership: Configure and maintain Slate application forms, events, portals, decision letters, materials, checklists, and status workflows. Build and maintain the Slate rules engine (population rules, field maintenance rules, workflow automation). Administer Slate Reader (bins, review steps, scoring, committee workflow). Manage datasets, prompts, custom fields, and enforce field governance standards. Manage sandbox/test instances and controlled promotion of changes to production. Evaluate quarterly Technolutions releases and recommend capability adoption.
Data, Integration & Reporting: Own the bidirectional Slate-Ellucian Colleague integration, including student record creation, program/term mapping, and financial aid touchpoints. Build and maintain source formats and inbound feeds (Common App, test scores, transcripts, National Student Clearinghouse, international partner files). Author and maintain queries, exports, and scheduled jobs for operations and executive reporting. Own record matching, deduplication, and merge logic. Produce funnel and yield reporting that reconciles to the student information system. Partner with data and analytics teams on Slate data integration.
Communications Delivery: Administer Slate Deliver for email and text messaging (templates, campaigns, deliverability, authentication, suppression lists, bounce management). Execute and maintain migration of student text messaging to Slate Deliver. Maintain CAN-SPAM, TCPA, and university communication governance compliance. Enforce message frequency and audience governance.
Security, Compliance & Governance: Administer role-based permissions on a least-privilege basis. Execute quarterly access reviews and same-day offboarding. Maintain FERPA compliance in all configuration, reporting, and third-party data sharing. Maintain configuration documentation, change logs, and recovery procedures. Support information security review of new integrations and vendor data exchanges.
Support, Training & Project Delivery: Serve as tier 2/3 support for Slate users across Admissions, Enrollment, Financial Aid, and Athletics. Develop and deliver training and documentation. Contribute to project delivery for CRM consolidation, platform retirement, and downstream integration work. Participate in Slate user community and professional development.
Requirements:
Education & Experience: Bachelor's degree or equivalent combination of education and directly relevant experience. Two or more years of hands-on Slate administration or configuration experience in a higher education setting.
Knowledge: Working knowledge of Slate Rules, Source Formats, Configurable Joins, Deliver, and Reader. Knowledge of admissions and enrollment funnel operations (application review, decision release, yield activity). Knowledge of FERPA, CAN-SPAM, and TCPA as applied to student records and communications. Knowledge of student information system data structures (Ellucian Colleague experience preferred). Technolutions Slate certification or documented Slate Summit training preferred. Experience migrating from Salesforce or another CRM platform to Slate preferred.
Skills: Query writing in SQL or Slate query logic (subqueries, joins, exports) performed independently. Configuration skill across CRM platforms (forms, workflow automation, permissions). Integration skill (file-based feeds, scheduled jobs, web service connections). Technical writing sufficient to produce followable documentation. Working skill with XML, XSLT, HTML, CSS, and JavaScript in Slate portals and Deliver templates (preferred). Scripting in Python or comparable language for data preparation (preferred). Troubleshooting skill to isolate defects across CRM, integration layer, and student information system.
Abilities: Translate functional requests into supportable technical configurations and decline non-scalable configurations. Treat platform health as personal accountability rather than ticket queue. Reconcile reported figures to source system and withhold unsubstantiated figures. Work to deadline during peak application, decision release, and term start cycles (including occasional evening/weekend hours). Partner effectively with admissions counselors, enrollment leadership, and technical staff. Maintain confidentiality of student records at all times.
