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Parloa is an enterprise AI platform that has powered over one billion customer interactions for global brands like Booking.com, Allianz, SAP, and TUI. The company is building the foundation for a new era in customer experience where AI-driven support creates meaningful exchanges rather than transactional interactions.
As a Senior Value Consultant, you will own the financial and strategic narrative behind Parloa's most critical enterprise AI deals. You operate at the intersection of Sales, Solutions Engineering, and executive stakeholders, translating complex AI capabilities into measurable business outcomes that drive value-led decision-making.
Key responsibilities include architecting CFO-grade ROI models that quantify impact across cost reduction, productivity gains, revenue uplift, and customer experience improvements. You will lead executive value discovery sessions and workshops, translating qualitative business priorities into quantified financial outcomes. You partner closely with Account Executives on high-impact $1M+ enterprise opportunities, shaping deal strategy and influencing executive stakeholders.
You own value engineering across the full sales lifecycle—from early-stage value framing through late-stage deal support and post-live value validation. You develop standardized frameworks, benchmarks, and repeatable tooling (including Parloa Value Studio) to enable value-led selling across the organization. You translate complex financial analysis into clear, compelling executive narratives that resonate with CFOs, CIOs, and business leaders.
You drive post-sale value realization by validating outcomes and supporting expansion through proven impact. You capture and operationalize field learnings into scalable GTM playbooks, value frameworks, and industry-specific benchmarks.
You bring 5+ years of experience in value consulting, value engineering, or commercial advisory roles within enterprise B2B SaaS or software environments. You have a proven track record building ROI models and business cases that influenced $1M+ enterprise deals involving finance and procurement stakeholders. You have strong financial modeling expertise (NPV, IRR, TCO, payback, multi-year scenarios) and can confidently defend assumptions in executive conversations. You thrive in complex, ambiguous environments with incomplete data, tight timelines, and multi-stakeholder decision processes. You have executive presence and can translate complex analysis into persuasive business narratives. You are highly autonomous with strong ownership mindset while collaborating effectively across Sales, Solutions Engineering, and GTM teams. You are hands-on and pragmatic, comfortable building models from first principles.
Nice-to-have experience includes industry background in Travel, Insurance, Healthcare, Financial Services, or Retail (especially large-scale customer operations), exposure to contact center operations or CX technology ecosystems (CCaaS, CRM, workforce management, analytics), or background in enterprise SaaS, AI companies, or top-tier consulting firms supporting complex enterprise sales cycles.
