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Salary: CAD 104,000 - 122,000 / annual
Achievers is seeking a Senior Technical Enablement Manager to design and scale enablement programs that elevate technical capability across solutions consultants, sales, and post-sales teams. You will build on-ramp and continuous learning experiences, create technical playbooks and certifications, and partner with Product, Engineering, and GTM to ensure field teams can confidently position, design, and deliver Achievers solutions to mid-market and enterprise customers.
Key responsibilities include:
• Strengthen onboarding and ramp programs by partnering with GTM and Field Productivity leadership to weave technical enablement into existing frameworks; develop role-specific training tracks, hands-on labs, and competency assessments; measure ramp velocity and time-to-productivity.
• Drive field readiness through strategic programs by developing and maintaining technical playbooks, solution architecture guides, and certifications that improve how teams position, design, and deliver Achievers and Workday-integrated solutions.
• Partner cross-functionally with Product, Engineering, GTM, and Sales leadership to translate feature launches, competitive moves, and go-to-market themes into field-ready content and training.
• Establish enablement cadence and moments by owning technical kickoffs, solution summits, QBRs, and ad-hoc field sessions that reinforce skills, surface emerging needs, and celebrate wins.
• Support and enhance enablement infrastructure by collaborating with Solutions Consulting and technical teams to ensure demo environments, solution libraries, video content, and AI-powered resources are aligned with field needs; curate and organize content for discovery and reuse; track usage and impact metrics.
• Lead product launch and GTM readiness by ensuring technical field teams are equipped and confident ahead of major releases, new capabilities, and strategic initiatives; drive beta programs and feedback loops.
• Identify and amplify expertise by surfacing top performers and technical leaders as internal coaches; create peer-learning and mentorship programs that scale capability across the organization.
• Evolve programs with AI as leverage by exploring and implementing AI-powered solutions (chatbots, content generation, adaptive learning) to expand enablement reach without linear headcount growth.
Achievers is an employee recognition and rewards platform with more than 4.3 million users across 190 countries. The company empowers organizations to build cultures where people feel seen and valued. The role is hybrid-flexible with a base in the Liberty Village, Toronto office.
Requirements:
• 5+ years of experience in technical enablement, Solutions Engineering, technical account management, or equivalent customer-facing technical roles
• Demonstrated ability to design and launch training programs, certifications, or onboarding curricula at scale
• Experience working directly with technical field teams and understanding their day-to-day challenges and skill gaps
• Strong program management and project execution skills with proven ability to own outcomes independently
• Excellent cross-functional collaboration skills; comfortable influencing peers and leadership across Product, Engineering, GTM, and Sales
• Clear communication and ability to translate complex technical concepts into accessible, role-appropriate learning experiences
• Comfort with data and metrics; ability to measure program effectiveness and iterate based on feedback
• Bachelor's degree required
