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Wiz is a rapidly growing cloud and AI security platform trusted by over 65% of the Fortune 100 to scan and secure over 230 billion files daily. The company recently became powered by Google, integrating Google's Threat Intelligence and Security Operations into its platform.
As a Senior Technical Account Manager, you will serve as a trusted technical advisor and strategic partner to Wiz's largest enterprise customers. You'll manage a portfolio of up to 10 strategic customers, driving adoption and business value realization throughout their Wiz journey. Your role bridges Product Management, Sales, Engineering, and Support to deliver cohesive customer experiences for the company's most demanding accounts.
Key responsibilities include:
- Act as a Wiz product and cloud security expert, staying current on platform features and cloud security best practices
- Support strategic customers through onboarding and operationalization, leveraging your cloud-security domain expertise
- Identify expansion opportunities and assist in securing renewals in partnership with sales and renewals teams
- Develop and cultivate close relationships with key customer contacts from C-level to practitioner
- Drive adoption and utilization targets for your book of business
- Diagnose and resolve complex technical issues across intricate internal and external structures
- Monitor customer health using data and systems to inform strategic retention initiatives
Required qualifications include at least 4 of 6 criteria: B.S. in Computer Science/Engineering or equivalent; 8+ years in technical customer-facing roles supporting cloud/security products; hands-on experience with 2+ cloud service providers (AWS, GCP, Azure, OCI); practical experience with containerization (Docker/Kubernetes) and DevOps technologies; cloud cybersecurity experience with AI/ML exposure; or proven track record managing complex enterprise customer relationships.
Preferred qualifications include 12+ years of experience, advanced CSP certifications, security certifications (CISSP/CCSP), deep cloud-security expertise, and demonstrated success building executive-level relationships with enterprise clients.
Candidates must be native Brazilian Portuguese speakers with excellent English proficiency and able to work hybrid (3 days/week in São Paulo office).
