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Wiz is a rapidly growing cloud and AI security platform trusted by over 65% of the Fortune 100. The company recently became part of Google, combining Wiz's cloud security expertise with Google's threat intelligence and security operations capabilities.
As a Senior Technical Account Manager, you will own the customer success strategy for Wiz's largest and most strategic enterprise accounts. Your primary responsibilities include:
- Developing and executing comprehensive adoption and expansion strategies for complex enterprise customers
- Serving as the primary technical liaison between customers and Wiz, ensuring seamless integration and optimization of the Wiz platform
- Managing a portfolio of 5+ strategic enterprise accounts, driving customer outcomes and retention
- Building and maintaining executive-level relationships with C-suite and security leadership at customer organizations
- Identifying expansion opportunities and driving upsell/cross-sell initiatives
- Collaborating with product, engineering, and sales teams to address customer needs and resolve complex technical challenges
- Monitoring customer health metrics, analyzing usage patterns, and proactively identifying risks and opportunities
- Providing technical guidance on cloud security best practices, CNAPP deployment, and threat mitigation strategies
You will need deep expertise in cloud platforms (AWS, GCP, Azure, OCI), containerization (Docker, Kubernetes), DevOps technologies (CI/CD, IaC), and cloud security architecture. This role combines technical depth with strategic account management, requiring both hands-on problem-solving and executive communication skills.
