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Nova Credit is a fintech platform providing cash flow intelligence and cross-border credit infrastructure to over 7,000 businesses, including major institutions like Chase, HSBC, and SoFi. The company was named to Forbes' Fintech 50 in 2025 and Built In's Best Places to Work.
As Senior Strategic Account Manager for Financial Services, you will own the complete lifecycle success of Nova Credit's most strategic enterprise customers in the banking and financial services sector. This is a senior individual contributor role focused on driving revenue growth through new logo acquisition and expansion within existing accounts.
Key responsibilities include:
- Building deep, trust-based relationships with enterprise financial services clients (banks and non-banking institutions)
- Identifying and developing new business opportunities within your portfolio
- Taking a consultative approach to understand customer needs and align on joint business objectives
- Leading Quarterly Business Reviews and Executive Steering Committees with C-suite executives
- Executing targeted business development activities to generate new pipeline
- Using data analytics to understand customer acquisition patterns and portfolio performance
- Developing strategic narratives and presentations tailored to different executive audiences
- Qualifying and executing expansion opportunities (consumer acquisition marketing, credit policy optimization, technology enhancements)
- Serving as the "voice of the consumer lending customer" to inform product roadmap priorities
- Mentoring team members and contributing to best practices for managing high-growth accounts
You'll report to the Head of Financial Services and work in a hybrid model (3 days/week in office: Mondays, Tuesdays, Thursdays) based in the NYC Metropolitan area. Occasional travel for client onsites and company offsites is expected.
Required qualifications:
- 8+ years as an Enterprise Account Manager, Strategic Partnerships Lead, Management Consultant, or Enterprise Account Executive
- Proven success managing enterprise-grade financial services customers, including Top 20 banks and large financial institutions
- Demonstrated expertise in both account management and business development
- Executive-level communication and strategic synthesis skills
- Ability to distill complex concepts into strategic narratives for C-suite audiences
- Strong storytelling and diplomatic probing skills to uncover customer needs
- Hyper-ownership mentality with coachability
About Nova Credit
Fintech — consumer-permissioned credit data and cross-border credit infrastructure.
