SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Behavox is a data operating platform that helps multinational enterprises organize and activate data for risk management, compliance, and business growth. The company specializes in enterprise compliance technology including communications surveillance, trade surveillance, compliant archiving, and policy management for financial institutions.
As Senior Strategic Account Manager, you are the most senior individual contributor in the Strategic Account Management function. You own a focused portfolio of 3–5 Tier 1 and Tier 2 accounts—the most complex, multi-product, multi-region, high-ARR relationships in the book. You manage accounts with $3M+ combined ARR, leading executive relationships independently at C-suite and Head-of level. You have full end-to-end ownership including delivery, health, commercial outcomes, and stakeholder management across multiple geographies.
Beyond direct account ownership, you define engagement standards across the entire function: QBRs, escalation management, account planning, hygiene, and commercial execution. You create vertical playbooks for common scenarios, establish quality benchmarks and metrics, validate hiring assessments and onboarding materials, and lead internal learning sessions grounded in real account examples. You serve as the escalation point for the most complex or commercially significant situations before they reach leadership, and deploy into at-risk accounts to coach resolution without displacing coverage.
You represent Behavox externally at industry events and conferences, lead Customer Advisory Boards and CCO communities, and participate actively in hiring as a calibration voice on candidate quality. This hybrid role is based in Singapore.
You bring expert-level understanding of multi-product, multi-region deployments of enterprise compliance technology at Tier 1 financial institutions. You independently build trusted advisory relationships with senior compliance, risk, and technology leaders. You have a track record of defining standards and processes that scale across teams, and you excel at stabilizing and coaching through complex account situations.
