SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Cloudflare is seeking a Senior Customer Engineer to serve as a trusted technical advisor and quota-carrying technologist for enterprise customers in the Houston region. This role sits within the GTM organization and owns the complete technical customer journey from initial discovery through long-term adoption and account expansion.
Key responsibilities include leading technical discovery and proof-of-concept engagements across Cloudflare's Security, Networking, and Developer Platforms portfolios. You will partner closely with Account Executives to build bespoke architectures, deliver compelling product demonstrations, and drive measurable business outcomes. The role carries direct commercial accountability with a variable quota tied to new business acquisition and account growth.
You will lead customer onboarding and implementation, serving as the primary technical executive contact. Responsibilities include proactive monitoring of customer health scores and telemetry, ensuring rapid time-to-value, and identifying strategic cross-sell and up-sell opportunities based on product usage data. You will conduct technical Quarterly Business Reviews to translate platform capabilities into ROI for C-level stakeholders.
A core differentiator of this role is leveraging AI-augmented workflows to eliminate administrative toil. You will use AI agents and internal platforms to automate routine tasks such as RFP responses, security questionnaire handling, sandbox provisioning, and telemetry monitoring, freeing your time for high-value strategic advisory.
Required experience includes a background in customer-facing technical roles such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer positions. You should have broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. A proven track record in quota-carrying or revenue-aligned environments with strong understanding of SaaS metrics and enterprise sales cycles is essential. Exceptional presentation and stakeholder management skills are required to bridge technical implementation details with C-suite business strategy.
