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Behavox is a data operating platform that helps multinational enterprises organize and activate their data for risk management, compliance, and business growth. The company specializes in enterprise compliance technology, including communications surveillance, trade surveillance, compliant archiving, and policy management for financial institutions.
As Senior Strategic Account Manager, you are the most senior individual contributor in the Strategic Account Management function. You own a focused portfolio of 3–5 Tier 1 and Tier 2 accounts—the most complex, multi-product, multi-region, high-ARR relationships—with full end-to-end ownership including elevated executive access and commercial complexity. You lead C-suite and Head-of-level relationships independently and serve as the escalation point for the most complex or commercially significant situations before they reach leadership.
Beyond direct account ownership, you define engagement standards across the function: creating vertical playbooks, establishing quality benchmarks and metrics, validating hiring and onboarding materials, and leading internal learning sessions grounded in real account examples. You represent Behavox at industry events and conferences, lead Customer Advisory Boards and CCO communities, and participate actively in hiring as a calibration voice on candidate quality.
Key responsibilities include managing accounts with $3M+ combined ARR across multiple geographies and stakeholder groups, serving as the escalation calibration point for sensitive situations, coaching junior Strategic Account Managers through complex resolutions, and building institutional knowledge that the team operates against. You lead through expertise and influence rather than direct management.
You bring expert-level understanding of multi-product, multi-region deployments of enterprise compliance technology at Tier 1 financial institutions, the ability to build and sustain trusted advisory relationships with senior compliance, risk, and technology leaders, and a track record of defining standards and processes that scale across teams. This is a hybrid role based in the Singapore office.
