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Senior Specialist, Strategic Account Intelligence

Hootsuite - London, England, United Kingdom - In-office - posted 2026-09-02

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Hootsuite is seeking a Senior Specialist in Strategic Account Intelligence to drive meaningful outbound engagement and pipeline opportunities across priority global strategic accounts. This role combines deep account research, market intelligence, and hands-on outbound execution to activate complex enterprise accounts. You will conduct comprehensive research across strategic accounts using Talkwalker insights, social listening, news monitoring, and market signals to identify timely engagement opportunities. You'll map complex buying groups and decision-makers across multiple functions—marketing, communications, analytics, procurement, legal, security, and executive leadership—within global enterprise organizations. Key responsibilities include designing and executing insight-led, account-specific outbound strategies across email, phone, LinkedIn, and other channels, prioritizing commercial relevance over generic product messaging. You'll develop high-value account intelligence assets including signal summaries, account memos, Talkwalker snapshots, competitor analyses, and buying-group maps to support strategic account activation. You'll act as a strategic partner to Global Strategic Account Managers, jointly prioritizing accounts, aligning on strategy, and determining optimal outbound actions. You'll maintain accurate account intelligence, stakeholder mapping, and outbound activity in Salesforce and Gong Engage, ensuring clean data and continuous improvement. Required experience includes several years in outbound, sales development, account development, growth, market intelligence, or commercially focused research within B2B environments. You need hands-on experience with outbound activities (email, LinkedIn, phone), strong research skills, and familiarity with social listening platforms. Hands-on experience with Talkwalker is required; experience with Gong Engage, Salesforce, LinkedIn Sales Navigator, 6sense, or Cognism is advantageous. The role may include up to 10% travel to client sites, events, and other Hootsuite offices. Additional language skills in French, German, Italian, Spanish, Portuguese, or Arabic are desirable.

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