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Remote is a global HR compliance platform that enables businesses of all sizes to recruit, pay, and manage international teams across 80+ countries. The company operates fully remotely with teams distributed across six continents.
As a Senior Specialist in Employee Relations, you will serve as a critical extension of Remote's clients' HR teams, managing complex employee lifecycle matters with a focus on legal compliance and exceptional customer service. This role combines two key areas: offboarding management and employee relations support.
Offboarding Responsibilities:
- Manage end-to-end employee exits across multiple international jurisdictions, ensuring superior offboarding experiences for clients and their employees
- Provide expert guidance on termination, resignation, transfer procedures, employment contracts, and redundancy processes while maintaining legal compliance
- Lead and facilitate meetings with clients and external employees, including workforce reduction consultations, administrative hearings, and separation negotiations
- Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholder interests
- Coordinate with internal and external stakeholders (payroll, legal counsel, government bodies, trade unions) to ensure compliance
- Draft, tailor, and administer termination documents with precision, maintaining strict adherence to privacy and confidentiality regulations
- Process offboarding in Remote's HRIS platform, collaborating across Customer Success, Legal, Payroll, Benefits, and other departments
- Serve as subject-matter expert on offboarding matters for internal and external stakeholders
Employee Relations Responsibilities:
- Provide first-level employee relations support, guiding clients through workplace concerns
- Conduct preliminary assessments of workplace concerns, identifying key facts and applicable local regulations
- Navigate clients through Remote's Employee Relations resources and policies
- Support clients in understanding progressive disciplinary approaches and documentation requirements
- Monitor ongoing employee relations cases, ensuring timely follow-up and stakeholder coordination
Additional Contributions:
- Identify and contribute to process improvements, automation, and product development initiatives
- Enhance customer and employee experiences through continuous optimization
- Align work with Remote's strategic goals and core values of innovation and excellence
This role requires expertise in international employment law, strong communication skills, and the ability to manage sensitive situations with discretion and professionalism.
