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Remote is a global HR compliance platform enabling businesses to recruit, pay, and manage international teams across 80+ countries. The company operates fully remotely with a distributed workforce across six continents.
The Senior Specialist, Employee Relations role is part of Remote's Lifecycle team, which manages the full employee lifecycle for Remote's external workforce. This position combines two core responsibilities: managing employee offboarding and exits with a focus on legal compliance, and providing first-level employee relations support to clients navigating workplace concerns.
Key responsibilities include:
Offboarding & Exits: Manage end-to-end employee exits across multiple international jurisdictions, ensuring superior customer and employee experience. Provide expert guidance on termination, resignation, transfer procedures, employment contracts, and redundancy processes while maintaining strict legal compliance. Lead and facilitate complex meetings including workforce reduction consultations, administrative hearings, and separation negotiations. Influence positive outcomes by balancing multiple stakeholders with competing interests.
Compliance & Coordination: Liaise with internal and external stakeholders (payroll, legal counsel, government bodies, trade unions) to ensure offboarding compliance and successful audits. Draft, tailor, and administer termination documents with meticulous attention to detail while maintaining strict privacy and confidentiality. Process offboarding in Remote's HRIS platform, coordinating across Customer Success, Legal, Payroll, Benefits, and other internal teams.
Employee Relations Support: Conduct preliminary assessments of workplace concerns, identifying key facts and applicable local regulations. Navigate clients through Remote's employee relations resources and policies. Support clients in understanding progressive disciplinary approaches and documentation requirements. Monitor ongoing cases and ensure timely follow-up with relevant stakeholders.
Process Improvement: Actively identify and contribute to process improvements, automation initiatives, and product development that enhance customer and employee experience. Serve as subject-matter expert on offboarding and employee relations matters for both internal and external queries.
