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Rippling is launching a new compliance product and seeking a Senior Solutions Consultant to lead the go-to-market effort. This is a high-impact role at the intersection of product expertise, customer success, and compliance. You'll serve as the primary customer contact and subject matter expert, delivering exceptional onboarding experiences and supporting customers throughout their compliance journey.
Key responsibilities include:
- Acting as the face of the product, serving as the primary contact for customers and ensuring they achieve measurable outcomes
- Delivering exceptional onboarding experiences and supporting customers throughout their compliance journey
- Serving as a subject matter expert for the product team while acting as a trusted advisor to customers
- Ensuring customers fully realize the value of the solution
- Leveraging deep understanding of compliance, technical aptitude, and exceptional relationship management skills
The ideal candidate is a jack-of-all-trades with deep compliance expertise, technical aptitude, and strong relationship management abilities. You'll need to balance product expertise with customer advocacy, ensuring successful implementations and long-term customer satisfaction.
Rippling is a San Francisco-based HR, IT, and Finance platform that has raised $1.4B+ from top investors including Kleiner Perkins, Founders Fund, and Sequoia. The company was named one of America's best startup employers by Forbes.
