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Salary: USD 208,000 - 248,650 / annual
Fin is an AI Customer Agent company seeking a Senior Solutions Architect fluent in Portuguese and Spanish to serve the LATAM region. This role bridges technical expertise and customer relationships, positioning you as a trusted advisor throughout the sales cycle.
You will lead technical discovery sessions with enterprise customers, articulating Fin's AI-powered customer support capabilities and demonstrating tangible value. Key responsibilities include designing and leading Proof of Concepts (POCs) that showcase platform capabilities, conducting solution reviews and technical deep-dives, and managing RFP responses and security assessments. You'll work closely with Product, R&D, and Engineering teams to translate customer feedback into product insights and influence roadmap decisions.
The role demands strong technical acumen combined with consultative selling skills. You'll need to communicate complex AI and customer support concepts to both technical and C-level audiences, identify customer pain points independently, and solve problems collaboratively. You'll also champion process improvements and contribute to building Fin's Solutions Engineering playbook.
Required qualifications include minimum 4 years in technical sales with C-level relationship management experience, fluency in Portuguese and Spanish, proven ability to manage POCs and RFPs, and excellent communication skills. You should be comfortable with occasional travel and have demonstrated success translating business challenges into technical solutions. US work eligibility is required.
