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Arkose Labs is seeking an experienced Senior Solution Consultant to join their fraud prevention and abuse detection platform team. The company provides Arkose Titan, a proactive fraud deterrence platform designed to neutralize modern attacks powered by Agentic AI and LLMs, protecting major clients like Microsoft, Meta, and Roblox.
In this role, you will be a technical expert supporting the sales organization by leading complex customer conversations, designing and executing proofs of value, and driving deals to technical closure. You'll partner with Account Executives and Customer Success Managers to navigate multi-stakeholder opportunities, conduct business and technical discovery across people, process, and technology, and communicate value to stakeholders ranging from individual contributors to C-level executives.
Key responsibilities include: designing solution definitions optimized for customer value and scalability; preparing and delivering value-based demonstrations linked to customer objectives; designing, implementing, and tracking proof-of-value engagements with associated KPIs; identifying and mitigating technical risk; mentoring fellow Solution Consultants; and driving cross-functional collaboration with Sales, Product, Customer Success, Engineering, and Marketing.
You must bring 4+ years of experience as a Solution Consultant, Sales Engineer, Technical Account Manager, or equivalent role in a rapidly growing SaaS organization. Strong technical foundation required: working knowledge of JavaScript, HTML, Python, PHP, Go, or NodeJS; understanding of RESTful APIs, JSON, webhooks, and POST requests; hands-on experience with encryption, authentication, and web security; familiarity with WAFs and CDNs; and proficiency with tools like Postman, JSFiddle, CodePen, browser developer consoles, and VS Code. You must also be able to write complex SQL statements.
Beyond technical skills, you need excellent written and verbal communication abilities, a consultative and curious approach to problem-solving, proven ability to identify and prioritize business pain points, track record selling enterprise solutions to cross-functional teams, and the agility to listen, pivot, and adapt while maintaining meeting objectives. Experience with sales methodologies like MEDDICC or MEDDPICC, cybersecurity solution consulting, or fraud/abuse prevention solutions is a plus.
