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As a Senior Sales Engineer at Datadog, you will provide technical expertise and sales support for enterprise customers evaluating the Datadog observability and security platform. You will partner closely with the sales team to articulate Datadog's value proposition, vision, and strategy to prospective customers in the major accounts segment.
Key responsibilities include owning technical engagement during customer trial phases, communicating Datadog's value based on customer activities, and working through identified issues to successful resolution. You will technically close complex opportunities by leveraging advanced competitive knowledge, technical skill, and credibility. You will deliver product and technical briefings and presentations to potential clients, maintain accurate CRM notes capturing customer feedback from both wins and losses, and proactively engage with customers and internal business/technical teams regarding product feedback and competitive landscape insights.
You are passionate about educating customers on observability risks meaningful to their business and can build and execute evaluation plans collaboratively. You possess strong written and oral communication skills, able to articulate both business benefits and technical advantages. You have hands-on programming/scripting experience with languages such as Java, Python, Ruby, Go, Node.JS, PHP, or .NET. You bring a minimum of 3+ years in a Sales Engineering or DevOps Engineering role.
Datadog operates as a hybrid workplace, valuing office culture for collaboration and creativity while enabling work-life harmony. The role requires travel to client sites (up to 45% of the time via auto, train, or air) and the ability to sit for extended periods during client meetings.
