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Salary: USD 149,000 - 198,000 / annual
As a Senior Sales Engineer at Datadog, you'll partner with Account Executives to help enterprise customers understand and adopt the Datadog observability and security platform. You'll own the technical strategy across the sales cycle, from prospect qualification through closed won, acting as a trusted advisor who bridges business goals with technical solutions.
Key responsibilities include leading customer discovery sessions to uncover technical challenges and business objectives, then translating those into tailored Datadog solutions. You'll deliver compelling product demos, technical presentations, and workshops that connect platform capabilities to measurable customer outcomes. You'll project-manage proof-of-concept evaluations end-to-end—scoping use cases, defining success criteria, building project plans with clear timelines, and ensuring accountability throughout.
You'll identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog internally and drive consensus. You'll participate in structured product and engineering feedback sessions, serving as the voice of the customer to help shape product direction. Cross-functional collaboration with Product, Support, and GTM teams is essential to address customer needs and resolve technical blockers.
You'll maintain operational excellence by documenting activity, deal progress, and customer interactions in CRM systems. The role requires willingness to travel as needed to support customer engagements and a consultative, growth-oriented mindset.
Required: 5+ years in Sales Engineering, Solutions Engineering, or technical customer-facing roles in enterprise environments. You'll need proficiency in public cloud platforms (AWS, Azure, GCP), Kubernetes, APM/tracing, security, and observability. Strong communication skills across technical, business, and executive audiences, ability to manage multiple priorities in a fast-paced environment, and comfort with AI tools are essential.
