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Senior Revenue Operations Manager (m/w/d)

Mercanis - Berlin, Berlin, Germany - In-office

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Mercanis is seeking a Senior Revenue Operations Manager to build and own the operational backbone of their go-to-market strategy from the ground up. You will connect Marketing, Sales, and Customer Success through efficient processes, scalable tools, and reliable data infrastructure. This role has direct impact on conversion rates, pipeline efficiency, and Mercanis's scalability in the B2B SaaS market, with the explicit goal of building and expanding your own RevOps team over time. Key Responsibilities: - Design and optimize end-to-end GTM processes, particularly account-based go-to-market strategies, across Marketing, Sales, and Customer Success - Own the tech stack: set up, integrate, and manage GTM tools with a primary focus on CRM/HubSpot administration - Hands-on implementation: develop and deploy workflows, automations, and dashboards directly in systems - Build reliable dashboards and reporting infrastructure; monitor B2B SaaS metrics (Sales Velocity, Churn, Conversion Rates) and deliver data-driven insights to leadership - Establish structures and documentation to progressively build a high-performing RevOps team - Work closely with experienced serial founders who will actively mentor and support your professional and personal development The role offers a collaborative, open culture with genuine strategic input, autonomy to implement ideas, and a central location in Berlin's startup ecosystem. You'll have flexibility in your technical setup (Apple, Windows, or Linux) and will participate directly in company success through equity. Requirements: - 3–5 years of hands-on RevOps or Sales Ops experience, preferably from a scaled B2B SaaS environment (100+ employees, e.g., Moss, Pigment, or similar) - Deep expertise in HubSpot or Pipedrive; ability to independently set up pipelines, workflows, and reports (focus on agile tools rather than pure Salesforce administration) - Proven experience with account-based go-to-market strategies - Data-driven mindset with strong understanding of SaaS core metrics; ability to derive clear operational actions from complex datasets - Proactive, solution-oriented approach with drive to build teams and structures from scratch - Based in (or willing to relocate to) Berlin - Fluent in German and English

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