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ChowNow is seeking a Senior Revenue Enablement Program Manager to drive AI-powered productivity improvements across the sales organization. The role sits at the intersection of Sales, Product, Marketing, and Revenue Operations, with a mandate to design and deploy AI-powered workflows that close the gap between knowing what reps should do and ensuring they actually do it.
Key responsibilities include diagnosing productivity and skill gaps by analyzing call recordings, CRM data, pipeline metrics, and win/loss trends, then translating those insights into AI-powered interventions deployed at the point of work—such as real-time call prompts, auto-generated next-best-action nudges, AI-drafted follow-up emails, and automated coaching flags for managers. You will own the full loop from gap identification through workflow design, rollout, adoption measurement, and iteration.
Beyond AI workflows, you will lead strategic enablement initiatives including new product launches, pricing and packaging rollouts, everboarding programs, skills development, and process adoption. Rather than delivering one-off training, you'll design scalable systems that improve execution quality, shorten sales cycles, increase win rates, and elevate seller confidence.
This is a hands-on, high-visibility role requiring real-world experience with AI tools like Claude and GPT. You'll work cross-functionally with senior stakeholders, including the CEO, and connect enablement efforts directly to measurable business outcomes. The role reports to the Director of Revenue Enablement with no direct reports. ChowNow supports thousands of restaurants across North America, processing $1B+ in gross food sales and helping partners avoid third-party delivery fees.
