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Gong is seeking a Senior Revenue Architect for Enterprise to serve as a strategic partner to the company's largest customers. This role focuses on driving revenue transformation through Gong's AI Operating System, guiding executive stakeholders and operational teams to architect workflows, accelerate adoption, and realize measurable business results across the entire revenue lifecycle.
Key responsibilities include designing and executing revenue transformation strategies with senior GTM leaders to modernize their revenue operations; mapping current-state customer processes to AI-driven workflows that translate to revenue outcomes; executing adoption initiatives that drive behavior change and embed Gong into daily team rhythms; using data-driven insights to quantify measurable business outcomes and demonstrate ROI; owning renewal strategy and execution while partnering with cross-functional teams on growth opportunities; and collaborating with internal teams (Sales, Product, Support, Marketing, executives) to ensure exceptional customer experience throughout the journey.
The ideal candidate brings 10+ years of proven experience managing complex enterprise accounts with multiple stakeholders, a track record of owning relationships with VP and C-suite stakeholders, and expertise in value and ROI conversations. Strong communication, negotiation, and presentation skills are essential, along with a data-driven mindset focused on delivering measurable outcomes. This is a role for self-starters who excel in fast-paced environments, thrive in change and ambiguity, and possess a growth mindset. The successful candidate will be coachable, collaborative, and passionate about driving customer outcomes while contributing to a high-performing, accountable culture.
