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Join Deliveroo's Commercial team as a Senior National Account Manager, managing strategic relationships with the company's largest restaurant partners across the UK and Ireland. You'll serve as the primary consultant for a portfolio of major food brands, driving revenue growth and operational excellence through data-driven insights and consultative partnership.
Your responsibilities include:
• Strategic Relationship Management: Act as the primary point of contact for major restaurant partners, conducting weekly operational meetings and high-level performance reviews to ensure partner success and alignment with Deliveroo's objectives.
• Data-Driven Insights: Analyze partner-specific performance data and market trends, translating complex datasets into compelling narratives and actionable recommendations that help partners identify growth opportunities.
• Consultative Growth Strategy: Advise partners on best practices for menu selection, pricing optimization, and service level improvements to increase revenue and key health metrics.
• Operational Training & Support: Deliver in-person training sessions covering Deliveroo's operational best practices, platform insights, and on-site troubleshooting to ensure partner success.
• Regional Collaboration: Work with regional Commercial Managers to identify and prioritize growth opportunities across specific UK zones and coordinate cross-regional initiatives.
• Marketing Integration: Partner with restaurant marketing teams to design and execute campaigns that create long-term value for both partners and Deliveroo.
• Cross-Functional Advocacy: Collaborate with Marketing, Operations, and Product teams to deepen partner relationships and unlock new opportunities.
You'll bring proven account management or strategic partnerships experience, ideally from high-growth technology or marketplace environments. Strong analytical skills, excellent communication abilities, and the capacity to influence senior stakeholders are essential. You thrive in dynamic, fast-paced settings, approach problem-solving proactively, and excel at cross-functional collaboration. Deliveroo is now part of DoorDash, providing access to global scale and resources.
