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Twilio is seeking an experienced Senior Manager for Strategic Sales to lead a high-performing team of Account Executives focused on Southern Europe (EMEA region). This role reports to the Regional VP for South and DACH, and centers on managing existing customer relationships, driving expansion across Twilio's product portfolio, and building a growth-minded sales organization.
Key responsibilities include: building and managing a team of account executives; developing focused expansion strategies for existing clients; coaching the team on customer engagement across different maturity levels and segments; collaborating with Professional Services, Marketing, Technical Specialists, Product, and Partner teams to help customers launch new use cases; accurately forecasting team performance and presenting guidance to leadership; and fostering a culture of curiosity, learning, and collaboration.
Required qualifications: 3+ years of managerial experience in a high-performing CPaaS, Communications, or API-based company (strong preference for consumption-based revenue models); proven track record building teams, managing forecasting, territory planning, and revenue tracking for strategic accounts; experience managing remote teams across multiple countries; consistent history of exceeding revenue targets and KPIs; strong analytical and data-driven mindset with innovative problem-solving skills; self-starter mentality with ability to work independently; comfort with ambiguity in high-growth environments; BA/BS degree or equivalent; willingness to travel; fluent English with excellent written and verbal communication skills; and proficiency in French, Spanish, or Hebrew.
Twilio is a remote-first company delivering communications and identity infrastructure solutions to hundreds of thousands of businesses globally. The company emphasizes connection, global inclusion, and rewarding careers regardless of location.
About Twilio
SaaS / Enterprise Software — authentication and identity infrastructure for developers.
