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Salary: USD 190,000 - 230,000 / annual
Crusoe is a vertically integrated AI infrastructure company building the power and compute backbone for the AI revolution. The Senior Manager, Protective Operations will lead Crusoe's global executive protection and protective operations programs, serving as the company's subject matter expert for executive protection, travel risk, protective intelligence, threat management, and sensitive security investigations.
You will join Crusoe's Physical Security organization at a formative moment, shaping the standards, protocols, vendor network, and operating rhythm that supports the company's expanding global footprint. You will work closely with the Global Security Operations Center (GSOC), Senior Physical Security Intelligence Analyst, People, Legal, Communications, Information Security, Facilities, and business leaders to identify risk and translate intelligence into effective protective measures.
Key responsibilities include:
**Executive Protection Program Leadership**: Lead Crusoe's global Executive Protection program, including executive travel, residential considerations, ground transportation, advance work, and event coverage. Develop risk-based protection strategies and establish world-class standards and protocols.
**Travel Risk Management**: Own the Travel Risk Management program, establishing processes for pre-travel risk assessment, traveler briefings, high-risk travel escalation, and emergency support. Conduct advance work and security assessments for domestic and international travel.
**Protective Intelligence Partnership**: Partner with the Intelligence Analyst and GSOC to translate protective intelligence into protective action, shaping intelligence requirements and operationalizing intelligence products into daily decisions.
**Threat Assessment and Management**: Establish threat assessment and management processes for workplace violence, threatening communications, stalking, harassment, and fixated individuals. Apply structured behavioral threat assessment methodologies.
**Sensitive Security Investigations**: Lead or support sensitive security investigations involving threats, theft, misconduct, unauthorized access, insider risk, and suspected fraud in partnership with Legal, People, and Internal Audit.
**Site and Geographic Risk Assessment**: Conduct geographic and site security risk assessments in support of new markets, potential company locations, and business expansion. Evaluate country, city, neighborhood, and site-level risks.
**Program Development and Vendor Management**: Develop protective operations plans, standards, and protocols that scale globally. Select, manage, and evaluate executive protection, secure transportation, and investigative vendors. Build the vendor network required to extend protective capabilities worldwide.
**Operational Partnership**: Coordinate with the GSOC during executive travel, elevated-risk events, and critical incidents. Establish relationships with law enforcement, government agencies, and security partners.
**Program Measurement**: Develop metrics and reporting to measure program effectiveness and opportunities for improvement.
You will be based in San Francisco or Denver with domestic and international travel of approximately 30–50% to support executive protection, advance work, and site assessments. On-call availability for executive travel windows, elevated-risk events, and critical incidents is required, with occasional nights, weekends, and holidays as operational tempo demands.
**Requirements**:
- 10+ years of experience in executive protection, corporate security, protective intelligence, law enforcement, military protective operations, diplomatic security, or related field
- 5+ years leading complex executive protection, protective operations, or corporate security programs
- Demonstrated experience protecting senior executives and supporting domestic and international travel
- Strong experience conducting advances, threat assessments, security risk assessments, and protective planning
- Experience developing and managing executive protection programs in a corporate environment (strongly preferred)
- Knowledge of protective intelligence, behavioral threat assessment, workplace violence prevention, and threat management principles
- Experience conducting or managing sensitive corporate or security investigations
- Understanding of travel risk management, including international security environments, traveler risk assessment, emergency response, and duty-of-care considerations
- Experience planning security for media engagements, executive appearances, and major events
- Ability to assess rapidly evolving situations and make sound risk-based decisions with incomplete information
- Demonstrated ability to work with senior executives while maintaining discretion, professionalism, and confidentiality
- Strong written and verbal communication skills
- Experience managing specialized security vendors and external partners
- Ability to collaborate effectively across Legal, People, Communications, Information Security, Facilities, and Operations
- Ability to travel domestically and internationally 30–50%, with periods of increased travel
- Ability to respond outside normal business hours when significant protective or security situations require support
**Bonus qualifications**:
- Prior service with U.S. Secret Service, Diplomatic Security Service, FBI, DEA, U.S. Marshals Service, or equivalent federal protective agency
- Military special operations background with protective detail experience
- Prior corporate executive protection leadership experience in technology, critical infrastructure, data centers, energy, manufacturing, or rapidly growing global organizations
- Experience leading principal-level protective details for Fortune 500 CEOs or high-net-worth principals
- Experience developing enterprise Travel Risk Management or Workplace Violence Prevention programs
- Experience conducting protective intelligence and open-source threat research
- Experience supporting international operations and higher-risk travel environments
- Experience working with law enforcement, intelligence, diplomatic, or government security organizations
- Familiarity with intelligence, case management, mass notification, travel risk, and security operations platforms (Ontic, Dataminr, Everbridge, International SOS, Crisis24, or peer tools)
- CPP, PSP, PCI, Certified Threat Manager (CTM), ATAP certifications, or other relevant professional credentials
- Multilingual capability
