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Zscaler is seeking a Senior Manager of Product Marketing Operations to drive operational excellence across marketing launches, rapid response campaigns, and flagship events. This is a high-impact individual contributor role embedded within the PMM Strategy and Operations function, working cross-functionally with marketing, product, sales, communications, and events teams.
Key responsibilities include owning end-to-end execution of Zscaler's marketing launch process, serving as the single point of contact for all Tier 1 launches. You'll maintain launch calendars, documentation, and deliverable trackers while partnering with Revenue Marketing, PMM leads, and Sales Enablement to align execution with demand generation and campaign timing. You'll ensure full readiness including sales and partner training materials.
You'll own and continuously optimize Zscaler's Rapid Response process, serving as the operational hub for real-time market activations. This includes managing timelines, aligning contributors, and ensuring quality output under tight deadlines. You'll drive a holistic approach by partnering with Revenue Marketing, PR, and social teams to ensure activations extend beyond singular motions and build into cohesive, high-impact campaigns.
Additionally, you'll lead content management for Zenith Live and support content execution for major industry events such as RSAC, Black Hat, AWS re:Invent, and Gartner, ensuring all programs align to core messaging priorities.
The ideal candidate thrives in ambiguity and sees it as raw material to build something meaningful. You act like an owner with a bias for action, operate with integrity, and genuinely care about outcomes. You're a problem-solver who loves running toward challenges to find solutions that deliver impact. You're a high-trust collaborator ambitious for the team, embrace feedback culture, and have a true growth mindset obsessed with your own development.
Minimum qualifications include 6+ years of experience in product marketing, launch management, or program management within B2B tech, with a demonstrated track record of owning and executing complex, cross-functional marketing launches end-to-end. You should have proven ability to build, document, and scale operational processes.
