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Zenoti is a cloud-based SaaS platform serving the beauty and wellness industry, powering over 30,000 salons, spas, medspas, and fitness studios across 50+ countries. The company recently achieved unicorn status ($1B+ valuation) and raised $80M from TPG. Zenoti's platform provides comprehensive business management tools including online appointment bookings, POS, CRM, employee management, inventory, and marketing automation.
You will lead product management for Zenoti's payments and fintech capabilities, a critical component of the platform that enables seamless financial transactions for salon and spa operators. In this Senior Manager role, you will own the product strategy, roadmap, and execution for payments features, working cross-functionally with engineering, design, and business leadership to drive adoption and impact.
Key responsibilities include:
- Defining and executing the product vision and strategy for payments/fintech offerings
- Building and maintaining high-level product roadmaps aligned with business objectives
- Collaborating with designers, engineers, and business stakeholders to deliver elegant, user-centric solutions
- Presenting product strategy and progress to customers and senior executives
- Influencing cross-functional teams to prioritize and execute on strategic initiatives
- Analyzing data to inform product decisions and recommendations
- Managing ambiguity and breaking down complex problems into actionable steps
- Owning accountability for product outcomes and business impact
Zenoti values innovation, collaboration, and growth. The role offers the opportunity to shape a global platform used by tens of thousands of businesses and to work with a dynamic, diverse team committed to revolutionizing the wellness industry.
REQUIREMENTS:
- 7+ years of experience in a Product Manager role, preferably in Payments/Fintech
- Excellent communication and presentation skills, including ability to present to customers and senior executives
- Strong problem-solving skills with ability to make data-driven recommendations
- Good interpersonal skills and ability to work collaboratively in a results-oriented environment
- Ability to handle ambiguity and decompose complex, vaguely-defined problems into clear, actionable steps
- Proven ability to influence cross-functional teams without direct authority
- Strategic thinking combined with ability to break down initiatives into smaller components and build high-level roadmaps
- Clear sense of ownership and accountability
- Passion for building clear, calm, and beautiful products through collaboration with designers, developers, and business leaders
- Good understanding of mobile, web, and cloud technology
