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Senior Manager, People Operations

Motive - Remote - Remote - posted 2026-10-13

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Salary: USD 133,000 - 183,000 / annual

Motive empowers organizations running physical operations with a unified platform for safety, operations, and finance management. The company serves nearly 100,000 customers across transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and public sector. As Senior Manager, People Operations, you will lead the strategy, design, and execution of scalable people programs supporting Motive's global workforce. Reporting to the VP of HR, you will oversee core employee lifecycle operations and shared services, strengthening processes, systems, controls, and service delivery across the People Operations function. Key responsibilities include: - Establishing the operating model and strategic priorities for People Operations - Leading and developing the global People Operations team, owning end-to-end onboarding experience across regions - Designing and implementing a tiered support model (self-service, Tier 1/2 specialist teams, escalation paths) - Leading complex cross-functional programs spanning employee lifecycle, HR systems, payroll, benefits, compliance, and policy - Owning the People compliance program to ensure policies, processes, and controls remain audit-ready and consistently applied - Designing scalable processes, service standards, controls, and performance metrics to improve accuracy, efficiency, and employee experience - Leading, coaching, and developing a high-performing team with clear goals and resource allocation - Partnering with HR, Finance, Legal, IT, and external vendors to resolve operational issues - Using people data and operational insights to identify opportunities and communicate progress to senior leadership This role is ideal for an experienced People Operations leader who can translate business needs into practical solutions, lead complex initiatives, and build exceptional employee and manager experience in a fast-paced, global environment. The ideal candidate will be located in the Mountain or Pacific Time Zone. Requirements: - 8+ years of experience in People Operations, HR shared services, HR operations, or related field - 5+ years of experience leading People teams, managers, or global operational functions - Experience designing and scaling global HR operations across multiple geographies and employee populations - Strong knowledge of HR systems, payroll, benefits administration, compliance, and employee lifecycle processes - Experience leading complex, cross-functional programs from strategy through execution - Demonstrated ability to establish operational metrics, strengthen controls, and use data to guide decisions - Sound judgment, strong communication skills, and ability to influence stakeholders across functions and levels - Proven track record of identifying opportunities to apply AI and automation to reduce manual work and scale People Ops programs

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