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FlixBus is seeking a Senior HR/People Operations Specialist to deliver comprehensive HR operations support to employees across Portugal and the UK. Reporting to the Team Lead People Western Europe, you will be part of a lean, fast-paced, international team focused on operational excellence and process optimization as the company scales.
Key Responsibilities:
- Serve as the primary point of contact for employees, People Partners, authorities, and external providers on contracts, benefits, and employee lifecycle administration
- Support end-to-end payroll processes by collaborating with external payroll providers and assisting employees with payroll queries
- Manage the complete employee lifecycle from onboarding through offboarding, including contract administration, documentation, references, and process improvements
- Maintain accurate and up-to-date employee data in Workday and personnel records, ensuring data quality and compliance
- Ensure compliance with Portuguese employment law and internal policies, partnering with Legal as needed
- Drive optimization and automation of People Operations processes, including employee data changes, documentation management, and reporting
- Collaborate with HRBP, Payroll, Legal, Recruitment, and global People Operations teams to ensure consistent processes and local implementation of global initiatives
The role is based in Lisbon with a hybrid model (50/50 office/remote).
Requirements:
- 5+ years of experience in HR Administration, People Operations, or HR Shared Services roles, ideally in an international and fast-growing environment
- Degree in Human Resources, Economics, Psychology, Social Sciences, Pedagogics, or related field
- Solid knowledge of Portuguese labour law; UK labour law knowledge is a plus
- Hands-on experience with HRIS/HRMS systems; Workday experience is highly desirable
- Strong understanding of payroll processes, including payroll preparation, validation, and coordination with external payroll providers
- Proactive, hands-on mindset with strong sense of ownership, attention to detail, and drive to continuously improve processes
- Strong communication skills with ability to build trusted relationships across all organizational levels in a collaborative, international environment
- Fluent in Portuguese and English, both written and spoken
