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Salary: USD 100,000 - 105,000 / annual
Convene Hospitality Group is launching The Aperture, a 26,000-square-foot immersive experiential event destination in NYC's Flatiron district (opening Spring 2027). The venue features a 165-foot digital canvas with 270-degree projection mapping and can host up to 1,000 guests for brand activations, fashion shows, product launches, live performances, and conferences.
As Senior Event Producer, you will be a founding member of the opening team, responsible for establishing operational standards and defining how the venue delivers high-touch, personalized experiences. You'll serve as the primary client-facing lead for large-scale, high-profile events, guiding programs from initial concept through flawless execution.
Key responsibilities include:
- Partner with Sales on client onboarding, contracting, and handoff into event planning
- Host client kick-off calls, discovery meetings, and pre-production milestones
- Develop timelines, run-of-show documents, and venue-standard files
- Provide strategic guidance to clients, aligning event design with business objectives and venue capabilities
- Identify upsells and integrate strategic partners to maximize revenue
- Lead, coach, and develop Event Coordinators and Event Producers; set priorities, allocate resources, and ensure consistent execution standards
- Serve as escalation point and mentor, modeling premium service standards and problem-solving under pressure
- Create SOPs for events (load-in to strike) with stakeholders; adjust as needed post-launch
- Guide clients through NYC permit process from application through execution
- Coordinate with catering partners to finalize inventory and service timing
- Oversee vendor management and logistics, including load-in/load-out schedules and access requirements
- Oversee event design and logistics (floorplans, guest flow, branding, signage) ensuring compliance with venue standards, health & safety, and brand guidelines
- Host client walkthroughs to review spaces and logistics
- Serve as primary liaison between clients and internal/external teams
- Develop and maintain accurate event data in CRM system
- Manage financial aspects: quoting, change orders, vendor costs, budget monitoring, reconciliation, and transparent communication of charges
- Lead onsite execution as client advocate and Convene representative
- Direct and support on-site Event Coordinators
- Conduct post-event debriefs with clients and internal teams; manage follow-up deliverables and capture lessons learned
Requirements:
- 6–8+ years in event planning/production with significant exposure to large-scale experiential, social, and corporate events
- Proven success as a client-facing lead with strong relationship management skills; demonstrated ability to anticipate client needs, offer proactive solutions, and drive KPI achievement
- Experience managing and developing event staff (Event Coordinators, Event Producers, or equivalent); ability to set priorities, allocate resources, provide feedback, and foster collaborative, high-performance culture
- Prior experience managing programs involving multiple vendors and cross-functional teams; established network of trusted event vendors and partners
- Proven ability to manage relationships with outside catering partners to ensure seamless service and guest experience
- Baseline understanding of event AV production (power, rigging, lighting, sound) and familiarity with AV/production workflows; ability to collaborate effectively with technical teams and interpret CAD/technical diagrams (hands-on operation not required)
- Experience with CRM/event systems (Salesforce) and diagramming tools (Social Tables, AllSeated; CAD a plus)
- Strong business sense, financial literacy, and ability to manage complex budgets
- Exceptional communication skills—verbal, written, and presentation; ability to distill and share program details across stakeholders with clarity and precision
- Ability to stay adaptable, problem-solve under pressure, and maintain professional presence in high-stakes environments
