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Payoneer, founded in 2005, is a global financial platform serving over 2,500 colleagues and customers in 190+ countries. The company removes friction from cross-border business by providing global payments, compliance, multi-currency management, workforce solutions, working capital, and business intelligence.
The Core AI domain owns Payoneer's shared AI platform and is driving the company's shift to an AI-native operating model. This includes the paved-road infrastructure for agent development, the AI-DLC engine for software development, a portfolio of high-value function and product initiatives, and enterprise-wide governance. The domain operates with a fast-moving roadmap that evolves as bets progress from discovery to production.
As Senior Domain Operations Lead, you will be the operational backbone of this domain, partnering closely with the Domain Head to translate strategy into predictable, well-executed delivery. You will work across Product, Engineering, Data, and Business teams on:
• Planning & Roadmap: Support quarterly and annual planning; maintain clarity from idea through delivery
• Cross-Team Dependencies: Identify and resolve blockers before they cause delays
• AI-Native Transformation: Drive the domain's shift toward AI-native working practices
• Delivery Governance: Champion consistent, well-run practices across domain teams, including major platform modernization
• Performance Tracking: Own metrics and dashboards showing domain health; flag emerging trends early
• Budget & Staffing: Support capacity and budget planning, including vendor management
• Risk & Issue Management: Maintain clear logs and drive mitigation
• Leadership Reporting: Prepare business-focused updates for senior leadership
• Leadership Meetings: Own the domain's meeting cadence, agendas, decisions, and follow-through
• Organizational Efficiency: Lead initiatives that improve operations and share best practices across the organization
Requirements:
• Minimum 6 years of program and/or project management experience
• Proven experience leading large, cross-company programs (preferably in fintech, SaaS, or complex tech environments)
• Strong leadership, stakeholder management, and problem-solving skills
• Experience building dedicated AI tools and workflows to create operational efficiency
• Ability to coordinate multiple domains and drive alignment across business units
• Experience with Agile, product development life cycles, and regulatory considerations
• Excellent communication and executive-level reporting and presentation skills
• Bachelor's degree or equivalent experience in business, technology, or related field
