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Salary: USD 131,900 - 337,700 / annual
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. The company is the market leader in both data resilience and data security posture management, built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
In this role, you will be the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization for Strategic and Enterprise accounts; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM (Data Security Posture Management), Privacy, Data Security, and AI Governance to deliver measurable customer value.
Key responsibilities include:
- Setting up customer accounts, facilitating onboarding, orienting stakeholders, and introducing support channels
- Identifying expansion opportunities by analyzing platform usage and conducting success planning sessions
- Conducting technical assessments and recommending solutions across DSPM, Privacy, Data Security, and AI Governance offerings
- Performing quarterly technical health checks and value/adoption reviews
- Monitoring for churn risk signals and defining mitigation plans
- Building business cases and defining value realization with expansion opportunities
- Engaging C-suite stakeholders (CISO, CIO, Chief Privacy Officer, Data Leadership) with clear risk, status, and opportunity updates
- Operating with a long-term account assignment model tied to ARR and growth potential
- Owning the technical success plan and adoption roadmap, influencing expansion and renewal outcomes in partnership with Sales and Customer Success leadership
Requirements:
- 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, or Customer Success Engineer)
- Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures
- Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes
- Familiarity with DSPM, Privacy, or AI Governance platforms is a plus
- Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value
- Executive stakeholder engagement skills with ability to synthesize technical, business, and risk signals into clear recommendations
- Excellent communication, cross-functional collaboration, and stakeholder management skills
