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Cloudflare is seeking a Senior Customer Engineer specializing in iGaming to join its GTM organization. You will serve as a trusted technical advisor throughout the entire customer lifecycle, from initial discovery through long-term adoption and expansion. Unlike traditional handoff models, you will maintain continuous ownership of your customer relationships while operating as a quota-carrying technologist.
Key responsibilities include leading technical discovery and proof-of-concept engagements across Cloudflare's Security, Networking, Zero Trust, and Developer Platforms. You will partner closely with Account Executives to design bespoke architectures tailored to customer needs and deliver compelling product demonstrations. Your role extends beyond initial implementation—you will conduct strategic Quarterly Business Reviews with C-level executives, translating platform capabilities into measurable ROI and identifying cross-sell and upsell opportunities based on product usage data.
You will carry a variable quota tied directly to new business acquisition and account expansion, making you commercially accountable for deep platform adoption, revenue retention, and strategic growth. A key differentiator of this role is leveraging AI-augmented workflows to automate routine administrative tasks—such as RFP responses, security questionnaire handling, and telemetry monitoring—freeing your time for high-value strategic advisory work.
Required qualifications include proven experience in customer-facing technical roles (Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer positions). You must demonstrate broad technical expertise spanning web security, networking fundamentals (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. A commercial mindset is essential—you should have a track record in quota-carrying or revenue-aligned environments with strong understanding of SaaS metrics and enterprise sales cycles. Exceptional presentation and stakeholder management skills are critical, as you will bridge technical implementation details with C-suite business strategy.
Strongly preferred qualifications include hands-on experience with Cloudflare's developer platform and AI ecosystem, demonstrating your ability to architect modern solutions. This role is based in Singapore and offers the opportunity to work with a company recognized for innovation and strong engineering culture.
