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Cloudflare is seeking a Senior Customer Engineer for the East China region, based in Beijing. You will serve as a trusted technical advisor and quota-carrying technologist, owning the complete customer lifecycle from initial discovery through long-term adoption and expansion.
In this role, you will partner closely with Account Executives to lead technical discovery, design bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare's portfolio including Security, Networking, Zero Trust, and Developer Platforms. You will maintain deep, continuous relationships with key stakeholders, acting as a strategic technical advisor throughout the entire customer journey.
You will carry a variable quota tied directly to new business acquisition and account growth, with commercial accountability for platform adoption, revenue retention, and identifying cross-sell and up-sell opportunities. You will lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into measurable ROI for C-level executives.
A key differentiator of this role is leveraging AI-augmented workflows to eliminate administrative toil. You will use AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and telemetry monitoring, freeing your time for high-value strategic customer advisory and architectural design.
Required qualifications include experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer. You must have broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. A proven track record in quota-carrying or revenue-aligned environments is essential, along with strong SaaS metrics understanding and enterprise sales cycle knowledge. Exceptional presentation and stakeholder management skills are critical for bridging technical implementation details with C-suite business strategy.
Preferred qualifications include hands-on experience with Cloudflare's developer platform and AI ecosystem, particularly Workers AI and AI Gateway.
