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As Senior Associate, GTM Communications at Deliveroo, you will be the central hub connecting product, strategy & operations, and marketing teams with commercial and merchant stakeholders. You'll own the end-to-end delivery of product launches and marketing campaigns, translating strategic plans into clear, actionable communications that drive adoption across the business.
Key responsibilities include partnering with cross-functional teams to support campaign launches, acting as the coordination point between product, S&O, marketing and commercial stakeholders. You'll ensure all campaign materials are properly hosted and available to commercial teams ahead of launch. You'll build and maintain strong relationships with marketing, commercial, and cross-functional partners, influencing them to engage GTM at the right stage of planning while educating them on the value GTM brings.
You'll write clear, engaging communications for commercial teams covering campaign objectives, timings, and required actions. You'll develop and execute merchant communication plans including email campaigns, sign-up reminders, and operational guidance. You'll collaborate with stakeholders to produce high-quality sales enablement materials including presentations, email templates, and product launch toolkits. You'll build and maintain landing pages on the Partner Website where required, ensuring all assets are accurate, on-brand and engaging.
You'll own campaign delivery plans from briefing through launch, tracking milestones, dependencies and deadlines across multiple concurrent campaigns. You'll hold stakeholders accountable for delivering their actions on time, identifying risks early and managing them proactively. You'll support post-launch evaluations to assess campaign impact and identify opportunities to improve GTM content, processes and ways of working.
The ideal candidate has excellent stakeholder management and relationship-building skills with strong negotiation and influencing ability. You have exceptional written and verbal communication with the ability to tailor messaging for different audiences. You're experienced managing multiple cross-functional projects in parallel, highly organized with strong attention to detail and comfort managing ambiguity in a fast-paced environment. You're confident using Google Workspace (particularly Google Slides) and have a creative mindset with an eye for design and engaging content. Experience in GTM, commercial, marketing, merchant/partner communications, website content management systems, or Seismic is desirable.
