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ServiceNow is seeking a Senior Advisory Presales Solution Consultant to provide technical sales partnership and strategic guidance to enterprise-level Financial Services customers. This is a pre-sales technical consulting role focused on developing, positioning, and delivering technology-based solutions during complex sales cycles while driving quarterly and annual territory goals.
Key responsibilities include:
• Develop deep understanding of business and technical problems in Financial Services (business transformation, operational efficiency, regulatory compliance, resilience, security) addressed by ServiceNow products
• Conduct routine C-Suite executive interactions and customer interviews (face-to-face and remote) to uncover technology architecture and business needs
• Partner with sales teams on account strategy and planning
• Lead non-technical discussions to define business objectives and value propositions
• Deliver product demonstrations—both standard and customized—to prospects and existing customers, onsite and via video
• Collaborate on creation of product demo scripts and scenarios
• Respond to RFI/RFP documents and support transition briefings with Professional Services
• Support regional marketing events (user conferences, trade shows, webinars) as subject matter expert
• Stay current on product roadmap, competitive landscape, and differentiation
• Lead POV/POC cycles and provide consultative guidance on solution design and best practices
• Manage territory pipeline and work with sales counterparts to drive execution excellence
You will be based in Staines or London with required office attendance 1–2 times per week, with flexibility for remote work. Business travel within the UK and occasional international travel to the US is expected.
Requirements:
• 10+ years of enterprise software pre-sales solution consulting or sales engineering experience (essential)
• Deep experience working with and selling to Financial Services organizations
• Experience selling complex, multi-product or cross-platform software solutions
• Expertise in one or more of: ITSM, Financial Management (FM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM), Cloud Management, Event Management, Infrastructure Discovery/Mapping, or complementary technologies such as Generative AI (highly desirable)
• Experience leveraging or critically thinking about AI integration into work processes, decision-making, or problem-solving
• Ability to assemble and lead complex virtual and matrix teams
• Technical expertise with aptitude to learn new technology and solutions quickly
• Exceptional communication and presentation skills for both technical and non-technical audiences
• Experience selling to Enterprise Architecture teams
• Understanding of business drivers around IT and the "bigger picture"
• Territory management skills including pipeline building
• Fluency in English
