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Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. The company is backed by Insight Partners and supports customers in more than 20 countries, managing over 15 million endpoints globally.
You will join as a Senior Account Manager focused on expanding existing customer accounts. This is an inside sales role where you'll identify and execute upsell and cross-sell opportunities within your portfolio, driving revenue growth through strategic account management.
Key responsibilities include:
- Proactively engaging with current customers to identify expansion opportunities and leverage Kaseya's full product suite
- Building and maintaining strong relationships with key decision-makers while ensuring customer satisfaction
- Developing tailored strategies for each account, including regular business reviews and check-ins
- Monitoring customer usage and adoption metrics, addressing challenges and driving cross-sell/upsell strategies
- Taking ownership of sales targets and consistently exceeding quotas
- Collaborating with Customer Success and Sales teams to deliver exceptional customer experiences
- Managing leads, opportunities, and accounts in Salesforce, ensuring all interactions are logged and tracked
- Creating weekly, monthly, and rolling 6-week sales forecasts
This is a metrics-driven, fast-paced sales environment where you'll be compensated with a significant commission component tied to your performance.
Requirements:
- 3+ years of sales experience in the German market
- Professional German fluency (required for this Dublin-based role serving German accounts)
- Proven track record of crushing sales goals and exceeding quotas
- Exceptional inside sales experience in a metrics-driven environment
- Driven, passionate about sales, and motivated by earning significant commissions
- Motivated, coachable, and competitive—a resilient achiever driven to win and excel
- Strong organizational, interpersonal, and communication skills
- Exposure to CRM applications, particularly Salesforce
- Ability to create accurate sales forecasts and manage pipeline effectively
