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Kaseya, a leading provider of AI-powered IT management and cybersecurity software, is seeking a Senior Account Manager based in Miami, FL. The company serves Managed Service Providers (MSPs) and internal IT organizations globally, managing over 15 million endpoints across more than 20 countries. Backed by Insight Partners, Kaseya has achieved sustained double-digit growth and continues expanding its market presence.
In this role, you will own the expansion of existing customer accounts, identifying and executing upsell and cross-sell opportunities across Kaseya's comprehensive product suite. You will build and maintain strategic relationships with key decision-makers, conduct regular business reviews, and develop tailored account strategies to drive revenue growth. Your responsibilities include monitoring customer adoption metrics, proactively addressing challenges, and collaborating with Customer Success and Sales teams to ensure smooth implementation and exceptional customer experiences.
You will manage your sales pipeline using Salesforce, track all customer interactions, and take ownership of revenue targets while consistently exceeding quotas. This is a metrics-driven role requiring strong analytical skills, accurate sales forecasting, and the ability to thrive in a fast-paced environment.
Kaseya values builders and problem-solvers who create rather than wait, treating challenges as opportunities to drive impact across global IT environments.
REQUIREMENTS:
- 3+ years of B2B sales experience, ideally in technology or SaaS
- Proven track record of exceeding sales targets
- Proficiency with Salesforce CRM
- Strong analytical skills and ability to create accurate sales forecasts
- Excellent organizational, interpersonal, and communication skills
- Motivated, coachable, competitive mindset with resilient drive to succeed
- Ability to thrive in fast-paced, metrics-driven environments
