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Zocdoc is a healthcare marketplace on a mission to give power to patients by making it easy to find and book in-person or virtual care across all 50 states, 200+ specialties, and 12,000+ insurance plans. The Practice Solutions business line is expanding Zocdoc's offerings to help healthcare organizations modernize operations and connect with patients more effectively.
As a Senior Account Executive for Practice Solutions, you will drive adoption of Zocdoc's Online Scheduling and AI Voice Assistant solutions across healthcare organizations. You'll own the full sales cycle from prospecting through close, building and managing a healthy pipeline through strategic outbound prospecting and inbound lead follow-up. Your role involves developing trusted relationships with healthcare decision-makers, conducting consultative discovery conversations to uncover business needs, and delivering compelling product demonstrations and executive presentations tailored to customer goals.
You'll partner closely with New Business and Existing Business sales teams to execute coordinated co-selling strategies that maximize customer value and revenue growth. You'll identify expansion opportunities within existing accounts and help customers deepen adoption of Zocdoc products. Collaboration with Product, Engineering, and Analytics teams is essential—you'll share customer feedback, influence roadmap priorities, and help shape future solutions.
Day-to-day responsibilities include territory planning, managing complex multi-stakeholder sales cycles, navigating executive-level decision-making processes, and using data, CRM tools, conversation intelligence platforms, and generative AI tools to improve productivity and forecasting accuracy.
You bring 5+ years of full-cycle SaaS sales experience with a demonstrated track record of meeting or exceeding quota. You're autonomous, urgent, and creative—genuinely motivated by identifying opportunities and solving complex customer challenges. You're highly consultative, comfortable engaging executive stakeholders, and passionate about technology's ability to improve operational outcomes. You thrive in ambiguity, embrace ownership, and consistently look for ways to improve both customer outcomes and internal processes. You're a relationship builder who earns trust quickly and can navigate complex buying committees with humility, curiosity, and humor.
