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Trustpilot is a profitable, high-growth FTSE-250 company operating the world's largest open customer review platform. As a Senior Account Executive based in London, you will drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market.
You will manage the entire sales cycle from lead generation through closing, working with prospective clients across all verticals. Key responsibilities include building and maintaining a robust pipeline of opportunities, managing full sales cycles with support from the sales development team, and ensuring smooth handovers to Customer Success. You'll also mentor junior Account Executives, demonstrating your expertise and supporting their development.
Your day-to-day work involves generating new business opportunities by targeting UK verticals, conducting product demos, negotiating pricing, and closing deals. You'll build deep product knowledge by collaborating with internal training, pre-sales, and management teams. Networking is an important part of the role—you'll attend events to generate leads and create interest in the Trustpilot platform, while also working with marketing to identify leads from webinars and events.
The role requires 5+ years of experience selling complex SaaS solutions to senior decision makers, a proven track record of meeting and exceeding sales targets, and strong client relationship-building skills. You should be comfortable with sales metrics and have a desire to grow your skills while mentoring others.
The position offers a hybrid work setup (3 days in the Central London office, 2 days remote), competitive base salary with uncapped commission and company bonus, 25 days holiday (increasing to 28 after 2 years), and comprehensive benefits including pension, life insurance, health cash plan, online GP access, Headspace access, paid parental leave, and season ticket/cycle-to-work schemes.
