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Salary: CAD 100,000 - 110,000 / annual
Traction Rec is seeking a Salesforce Solution Engineer to support pre-sales and customer engagement efforts. The role combines technical expertise with business acumen to design and deliver Salesforce solutions tailored to nonprofit organizations and community centers.
Key Responsibilities:
- Lead discovery sessions to uncover customer goals and challenges related to digital transformation
- Collaborate with clients to identify needs, diagnose issues, and develop tailored technical and business solutions
- Define technical requirements and scope for prospective clients during the sales process
- Craft and deliver high-impact demos, proofs of concept, and solution presentations
- Support creation of RFPs, RFIs, and statements of work
- Partner with sales, engagement, product, services, and support teams to drive client success
- Act as a trusted advisor and subject matter expert for presales, professional services, and system migration projects
- Enhance presales processes by simplifying, standardizing, and improving accuracy and scalability
- Engage with stakeholders at all levels, including C-suite executives
- Travel to clients and events as required (must be able to travel in Canada and US without restriction)
About Traction Rec:
Traction Rec empowers nonprofit organizations like YMCAs, Jewish Community Centers, Boys & Girls Clubs, and Salvation Army Kroc Centers through technology built on the Salesforce platform. The company is a Salesforce Nonprofit Sales Partner of the Year and ISV Partner of the Year, recognized by Globe & Mail as a Top Growing Company (2024-2025) and a Deloitte Technology Fast 50/500 winner. Traction Rec is a Living Wage Certified employer in British Columbia committed to community, authenticity, impact, fun, and growth.
Requirements:
- 3+ years of experience creating solutions on the Salesforce.com platform
- Strong business acumen combined with understanding of client operational software, business applications, and SaaS solutions
- Experience partnering with stakeholders to match business requirements to technology solutions
- Experience teaching or demonstrating the impact of technology to business stakeholders
- Experience as a Solution Engineer, Sales Engineer, or similar role delivering projects using Salesforce with significant customer-facing exposure
- Salesforce Admin Certification required; 1+ additional Salesforce certifications (Nonprofit Cloud Consultant, App Builder, Experience Cloud Consultant, AgentForce Specialist) preferred
- Ability to build strong relationships and drive conversations with C-level executives and staff at all levels
- Excellent time management and prioritization skills; ability to multi-task
- Solution-oriented mindset; sees challenges as opportunities
- Proven ability to make sound decisions independently
- Project or program management experience is an asset
- Bonus: prior experience in nonprofit or community center sector
- Must be able to travel in Canada and US without restriction
