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Ascent Developer Solutions is a leading private lending platform serving real estate developers nationwide in acquisition, renovation, and construction of residential real estate. The Sales Support Associate collaborates closely with Loan Officers and Relationship Managers to meet loan production targets by establishing and maintaining continuous business relationships with borrowers.
Key responsibilities include:
Pipeline Management: Assist Loan Officers and Relationship Managers in building sponsor and loan files, collecting conditions, managing loan processes, and communicating status updates to customers.
Loan Support: Provide ongoing support throughout the life of a loan, including follow-ups with customers, document collection, and serving as the main internal point of contact for assigned loans.
Loan Structuring: Develop basic knowledge of loan structuring, including front-end guidance, underwriting requirements, and loan products.
Needs Assessment: Develop a needs list based on review of loan structure and Ascent's underwriting requirements.
Documentation Review: Examine files for potential issues ("red flags") in loan documentation to ensure packages are sufficient and complete.
Borrower Interaction: Directly engage with borrowers to obtain sufficient initial documentation for submission to underwriting or portfolio management, including reviewing loan packages and structures to ensure they meet lending criteria.
Customer Experience: Recommend and implement best practices as part of Ascent's dedication to creating an industry-leading customer experience.
This role is ideal for someone with strong organizational skills, attention to detail, and the ability to manage multiple stakeholder relationships in a fast-paced lending environment.
