SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Dialpad is an AI-powered customer experience platform that combines AI agents with human agents on a single platform to resolve customer issues in real time across voice and digital channels. The company serves market-leading brands including Netflix, Motorola Solutions, and Randstad, and is backed by top-tier investors including Andreessen Horowitz and GV.
As a Small Business (SB) Sales Representative, you will be responsible for acquiring new customers and driving revenue growth within the small business segment. Your primary focus will be on converting leads into opportunities and closing deals while maintaining team revenue targets. You will serve as the first point of contact for prospective customers, actively listening to their needs, understanding their challenges, and demonstrating how Dialpad uniquely solves their problems.
Key responsibilities include owning the full sales cycle from initial interest through closed-won deals, delivering a high-touch customer experience that sets them up for long-term success, and ensuring seamless onboarding and setup. You will partner closely with cross-functional teams including Billing, Support, Marketing, and other sales teams to continuously improve the customer experience. You'll also stay current with product changes and enhancements that benefit your customers.
This role reports to the Manager of SB Sales and is based in the Pasig City, Metro Manila office. You'll be part of a critical sales organization that combines scrappiness, curiosity, optimism, persistence, and empathy to drive growth. The position offers firsthand experience across the complete sales cycle and the opportunity to make a direct impact on customer success and company growth.
