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Salary: USD 160,000 - 200,000 / annual
Avoca is an AI-powered conversational platform transforming how home service companies engage customers. The company handles high-value inbound calls—booking jobs, qualifying leads, driving revenue—at scale and consistency. Series B backed by Kleiner Perkins, Meritech, and General Catalyst with $125M raised and $1B valuation, Avoca grew 10x in 2025 and now operates 130+ employees across NYC HQ and Santa Barbara.
As Sales Engineer, you'll be the technical authority embedded in the sales process, partnering closely with Account Executives on complex, high-stakes deals. You'll work at the intersection of Sales, Product, Engineering, AI, and Customer Operations, bringing technical clarity and credibility to prospect conversations.
Key responsibilities include leading technical deep dives and tailored demos for mid-market and enterprise prospects; running structured technical discovery to understand customer systems, workflows, and integration needs; designing customer-specific solutions; serving as primary technical owner in pre-sales; answering complex questions on product architecture, AI behavior, scalability, and security; supporting pilots and trials; addressing technical objections; collaborating with Product, Engineering, and RevOps teams; and ensuring smooth handoffs to post-sales while contributing to playbooks and technical messaging.
You bring 4+ years in Sales Engineer, Solutions Engineer, or similar pre-sales technical roles in B2B SaaS. You're comfortable leading technical conversations with enterprise customers across complex cycles, understand SaaS architectures and APIs, and can explain complex concepts to both technical and non-technical audiences. Experience with AI-powered products, conversational AI, call center software, or CRM integrations is valued. You're self-motivated, entrepreneurial, thrive in fast-moving environments, and are autonomous with ambiguity. You're proactive, collaborative, organized, and committed to full-time in-office presence in NYC.
