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Airwallex is a unified payments and financial platform serving over 250,000 global businesses including Brex, Rippling, Navan, Qantas, and SHEIN. The company operates across 27 offices worldwide with 2,300+ employees and is valued at $11 billion, backed by leading investors including Visa, Mastercard, Sequoia, and Salesforce Ventures.
The Sales Development Representative (SDR) role sits within the SME & Growth Business team, which focuses on empowering small and medium-sized enterprises to thrive in the global economy. You will drive Airwallex's growth engine by qualifying leads and building the sales pipeline in collaboration with the SME & Growth Account Executive team.
Key responsibilities include: moving qualified leads through the funnel and arranging meetings with salespeople; initiating contact with prospects via calls, emails, and responses to marketing-generated inquiries; executing designed customer journey touchpoints across cold calls, emails, chat, and social media; developing prospect relationships through effective questioning to uncover needs and assess viability; presenting product information once needs are identified; following up with interested prospects who didn't initially convert; performing regular outreach and deepening relationships with existing customers to identify new opportunities; managing lead lists while meeting SLAs and maintaining accurate CRM records; testing various outreach strategies and recommending best practices; and collaborating with Marketing to improve targeting and messaging.
You bring a track record of top SDR performance with minimum 1-year experience in the role. Native-level Japanese fluency and business-level English (spoken and written) are required. You have a strong interest in technology and operate as a self-starter in hyper-growth environments. The role offers significant commission upside for won opportunities, rewarding hunger, intelligence, persistence, and strong teamwork.
