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Miter is a fast-growing vertical SaaS company on a mission to modernize construction and field services operations. Founded in 2021, the company has scaled to thousands of customers and tens of millions in ARR, backed by top-tier investors including Bessemer, Coatue, and Battery. Miter rebuilds core HR, finance, and operations systems for construction contractors using AI and embedded payments, helping them build stronger teams, control job costs, and accelerate execution.
As an Inbound Sales Development Representative, you'll be the first point of contact for prospects who express interest in Miter, responding to demo requests, content downloads, and marketing-sourced leads with a target time-to-touch under 15 minutes. You'll conduct qualifying and discovery conversations to understand prospect pain points and connect them to relevant Miter modules, then book qualified meetings (SALs) for Account Executives while managing clean handoffs.
Key responsibilities include running persistent follow-up with leads who no-show or don't self-book, re-engaging across phone, email, and other channels. You'll partner closely with the Marketing team on campaign effectiveness and lead quality, owning your activity and pipeline metrics in Salesforce. The role offers significant opportunity to shape the inbound playbook as the product evolves, working alongside sales, marketing, and leadership to test new ideas and accelerate revenue growth.
No prior SDR experience is required, though prior cold calling, sales experience, or leadership from athletics or part-time roles is a plus. Success requires strong organizational skills to manage high-volume inbound leads, excellent written and verbal communication, genuine curiosity about prospects, and resilience in handling rejection. Miter is committed to SDR growth, with clear paths into senior SDR roles, Account Executive positions, and beyond. The company offers competitive salary and commission, equity packages, comprehensive benefits, flexible PTO, generous parental leave, and annual professional development allowance. Hybrid work is 3 days per week in the NYC office for those within reasonable commute.
