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Mirantis is seeking a Sales Development Manager to lead the North America SDR (Sales Development Representative) team. In this hands-on management role, you will own the end-to-end pipeline generation process—both inbound and outbound—and report weekly progress to leadership. You will be responsible for hiring, onboarding, and ramping SDRs across multiple locations, then coaching them through weekly one-on-ones, call reviews, and email feedback focused on messaging, objection handling, and prospecting techniques.
Key responsibilities include: establishing and maintaining lead handoff rules and follow-up standards in collaboration with Sales and Marketing leadership; defining what qualifies as a sales-accepted lead (SAL) and sales-qualified lead (SQL); designing SDR compensation structures, career paths, and promotion criteria to retain top performers; owning SDR enablement including training, playbooks, and sales tools; and making data-driven decisions based on pipeline metrics, conversion rates, and activity KPIs.
You will be measured in your first year on qualified pipeline generation, completed meetings-to-opportunity conversion, sales-accepted leads, and sales-qualified leads. This role requires someone comfortable with the operational details of prospecting, someone who can hold a distributed team accountable, and someone who understands how to build a scalable, high-performing sales development function.
Minantis is a Kubernetes-native AI infrastructure company serving Fortune 500 and Global 2000 customers. The company is recognized as a leader in container management and is building cutting-edge, open-source solutions for modern AI and machine learning infrastructure.
REQUIREMENTS:
- 2+ years of SDR experience with demonstrated team leadership in a tech environment
- Proven track record of meeting or exceeding quota as both an individual contributor and manager
- Hands-on proficiency with Salesforce, Salesloft, Orum, LinkedIn Sales Navigator, and ZoomInfo
- Direct experience coaching sales reps and holding them accountable for activity and results
- Experience managing remote or distributed teams
- Ability to make decisions based on pipeline, conversion, and activity data
- Working knowledge of sales methodologies and SDR compensation design
