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Parabolic Auto is a venture-backed SaaS platform that helps car dealerships increase revenue, improve fixed operations profitability, and enhance customer retention. The company's primary product is a vehicle service contract offering that protects drivers from unexpected repair costs.
As a Sales Consultant, you will be the first point of contact for customers, responsible for selling vehicle service contracts while delivering an exceptional customer experience. Your day-to-day responsibilities include initiating and leading sales efforts by responding promptly to customer inquiries via text, call, and email; managing your sales pipeline to ensure timely follow-up; providing customers with accurate information on different vehicle service contract options; educating and guiding customers to make informed purchasing decisions; answering questions about coverage, claims, and appointment scheduling; and achieving or exceeding monthly sales goals while maintaining high customer satisfaction.
You will also complete ongoing training to stay current on product and industry knowledge, assist in training and refining AI agents, and provide actionable feedback on improving the sales process and customer experience.
The ideal candidate has excellent interpersonal communication skills (verbal and written), a genuine customer-first attitude combined with sales acumen, and prior sales experience. You should be comfortable working in-person in Chicago while collaborating with remote coworkers, have basic computer skills with CRM experience preferred, and be well-versed in email communication. Spanish language skills are a bonus.
The company offers a competitive salary plus commission structure, equity in a fast-growing venture-backed startup, a comprehensive benefits package including medical, dental, vision, and 401k, comprehensive training and support, and clear opportunities for growth within the organization.
